Description
This message is an email designed to inform your customers that your customer support team is ready to help, and give them easy access to support in case they encounter any issues with their purchase.
This is a great way to be proactive, catch issues early on, and avoid unhappy customers and negative reviews.
Use this message for
Invite your customers to contact your customer support team if they have any issues with the product they purchased.
Settings
Customer Support Email Address
Enter the email address you use for customer support, which your customers will use to contact your team.
ManyChat Flow
This message is set on ManyChat, with the flow name: EBF: Message: Customer Support